1. Introduction
We want you to be fully satisfied with your purchase from Hewlett Printers. If you are not satisfied with your product or service, our refund policy ensures that you can request a refund under specific conditions.
2. Eligibility for Refunds
You may be eligible for a refund if:
- The product is faulty or defective.
- The product does not match the description provided.
- The product has not been used or downloaded.
3. Refund Process
To initiate a refund request, please contact our support team at [info@hewlett-printers.com] within [X] days of purchase. Include the following details:
- Proof of purchase (receipt or order number).
- Reason for requesting the refund.
- Any supporting documentation (screenshots, product issue details).
4. Non-Refundable Items
Certain products are non-refundable, including:
- Digital downloads (once accessed or downloaded).
- Services that have been fully rendered.
5. Refund Timeframe
Refunds will be processed within [X] business days. Refunds will be credited to the original payment method used at the time of purchase.
6. Processing Fees
Some services may be subject to a small processing fee, which will be deducted from the refund amount.